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Knowledge Management and Information Systems

The health system has continuously operated in a complex and challenging environment that has long required greater investment in both soft and hard skills of the health workforce including leadership and managerial capabilities at all levels. This programme is aimed at enabling the health workforce match the dynamic and volatile technology-driven environment in which they work so that they are able to perform to the expected professional service standards.

The programme feeds into reforms that drive efficiency and evidence-based planning; building a functional referral system from the first level of care, enabled by a combination of linked electronic knowledge management solutions; linking community and health facility performance with district performance; building a harmonized evidence-based planning process; among others.

This will be done through an e-health enabled 10 module in-service planning leadership and management capacity building programme, targeting health workforce and the leadership from the district to the community level. The 3-H Capacity Building Programme is aimed at ensuring that personnel have the right skills set, attitude and mental models; are well motivated to provide required professional service and are able to track progress of their own work without relying on external forces. The approach to facilitating this programme will be competence-based, proactive and largely drawing from the state of current challenges of the health sector as well as learners’ experiences in their different background areas of work. The content drawn into this programme borrows from various institutions across the world offering similar training and the delivery approach is customized to respond to the challenges of the health system in Uganda.


Learning Outcomes

By end of the training programme, the health workers will be able to;

a) Identify, collect, analyze, and synthesize data that enables high value Planning, Leadership and Management of healthcare using modern electronic tools.

b) Generate, validate and share evidence-based knowledge in the process of their routine healthcare provision to inform planning, management and decision making for sustainable health services delivery. 

c) Apply innovative e-health solutions in scaling up an improved referral system, through better communication and knowledge management from grassroots communities to the district levels. 



The programme’s overall goal is to contribute to improving health services delivery from the first level of care and the community, to the district level.

The broad objective is to strengthen the capacity of health workforce to deliver quality and timely health services (preventive and curative).



The programme is intended:

1. To create a pool of trained health workforce in health facilities well-grounded with data collection and utilization skills in planning, leadership and management at the health facility and district levels in Uganda.
2. To foster an effective and efficient approach to management of people and resources in the quest to deliver world class standards of health services to the local communities.
3. To inculcate a sense of individual and collective responsibility and accountability in health services provision, especially to the most vulnerable.
4. To provide practice-informed training focused on the leadership, planning and managerial duties and responsibilities expected of health workers involved in the health services delivery from the first levels of care to the district.
5. To enable health workers exercise hands-on approach to tackling challenges and solving problems within their areas of responsibility.
6. To provide skills and deepen health workers’ analytical capabilities and understanding of policy, planning, decision making and processes involved for improved performance and outcomes.
7. To develop and improve health workers’ practical, and critical thinking capabilities through interaction, mentorship, guided reading, practical exercises and discussions.
8. To widen the health workers’ capability to collect, analyze, synthesize as well as communicate information using the appropriate tools of research and dissemination and, also, be able to use this information for decision making and policy.
9. To equip health workers with appropriate tools of managing human, financial and non financial resources as well as capabilities to plan for effective use of these resources.

Facilitation and learning methodology

The facilitation and learning styles are highly experience-based, learner-centred, occasionally employing case modelling, problem-based as well as self-directed learning cases by way of enabling learners appreciate and focus on their own learning needs. The approach is largely drawing from the learners’ duties and responsibilities in their places of work and basing on their different work background. Use of experiential learning aids, sharing of experiences, learning from best practices and field visits among others are some of the most useful and enriching teaching methods that are used throughout the 10 modules where applicable.

Project Oversight

  • Director General Ministry of Health

Programme Design Team

1. Martin O’Reilly
(PhD)–Lead Trainer

2. Arthur Rutaroh
Knowledge Management and Team Leader

3. Robert Stephen Isabalija
(PhD) – Policy Analysis, Strategic Planning

4. Judy Orikiriza
Senior Pediatrician

5. Dr. Byaruhanga Romano
(PhD) Gynecologist Consultant

6. Jennifer
Kaahwa, Health Systems and Public Health

7. Mathias Kamugasho
ICT Expert

8. John Odaga
(PhD) Economic Evaluation Health Economist

9. John Francis Mugisha
(PhD) Programe Advisor

10. Ambrose Kibuuka
Strategic Planning, Coaching and Mentoring

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